本研究基于技术接受和使用统一模型，从绩效期望、努力期望、社会影响和便利条件等方面分析了影响政府政务服务网站公众采纳的因素，以期为建设有效、便捷、实用的有影响力的政府政务服务网站提出建议，为我国发展电子政务提供参考和借鉴。政府政务服务网站是电子政务服务的基础，建设好政府政务服务网站有助于政府部门为公众提供更好的服务。

Based on the unified theory of acceptance and use of technology model, the factors that affect the public adoption of government service websites were analyzed from the aspects of performance expectation, effort expectation, social influence and facilitating conditions, aiming to put forward suggestions for building effective, convenient practical and influential government service websites and provide reference for development of China''s e-government. Government service websites are the basis of e-government services. Construction of good government service websites will help government departments provide better services for citizens.